Reply by Gillece

Gillece thanks you for your comments. We want you to have an outstanding experience and will do what it takes to continue to improve in the future. Our company was built on trust, ambition and compassion and we have been proud to serve Pittsburgh homeowners the past 30 years! We want your experience with us to be stress-free which is why we offer up-front, no-hassle prices and friendly financing options. In order to have your issue listened to first hand and be provided with timely, quality service, please contact the #1 ranked in the industry customer service team at 412-831-6199.
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i am writing this complain to give consumers the heads up about using GILLECE PLUMBING in bethel park PA.They advertise for 99.00 dollars to unclog your sewer.

But what happens is ,they don't complete the work and say you need thousands of dollars to fix it.

Then they don't clean up after they finish and don't wear the appropriate coverings on their shoes to avoid tracking the *** all over the house.When tried to resolve the issue with the customer service manager she was very defensive and said we will not pay for the clean up

Monetary Loss: $300.

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jfar01
#91331

The General Manager called me back and offered to pay back the 99.00 fee to put this behind us. He was reasonable and easy to talk to - unlike the Customer service Manager. I since had the work completed by another company and they were wonderful

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