I feel I have been subject to the unscrupulous actions and business practices by a Gillece representative. On Friday 27 Jan 2012, I called a Gillece to have a plumber sent to my home. We had a stopped up toilet in the basement.
The plumber came to the house used my plunger unsuccessfully to free the blockage. He then went to his truck and got a small snake and again failed to free the blockage. In doing so he splashed the water all over our basement floor, we understood that, but he failed to clean up after his self.
He then explained that he would need to pull the toilet and use the “big” snake. I said ok and asked for an estimate. He went out to his truck, wrote the estimate up and explained to us it would be $1,827 to rectify the problem.
I was thinking a few hundred dollars and said so to him. He explained to me that I had no basement door so he would have to carry the equipment down the steps and he would need help doing so. He would have to lay drop clothes and would need to pull the toilet. He would then snake the line, reset the toilet, clean up and carry all the equipment back up the steps.
I felt that the quote was ridiculous so I called a second plumber. He came out looked things over and found a clean out trap under my deck, the Gillece plumber never even looked. The second plumber said at worst, I would need to cut a hole in the deck, so he could access the trap. But, he thought he could pull the toilet and snake it free, which he did.
All in all, the second plumber was at my house for about 1 hr". Total charges to pull the toilet, free the blockage and reseat the toilet was $179 total/. That was $1652 cheaper than Gillece?.
I must point out that Gillece did not charge me for their feeble attempt of the repair and the ridiculous estimate|. However, I feel that they did not deal with me in a fair manner and tried take advantage of the situation". I will never do business with them again and will share with friends the experience|. I heard they we cheats but, I thought it was just talk,. I can supply the names an written estimate if necessary'. Thanks, al
12944dc
The plumber came to the house used my plunger unsuccessfully to free the blockage. He then went to his truck and got a small snake and again failed to free the blockage. In doing so he splashed the water all over our basement floor, we understood that, but he failed to clean up after his self.
He then explained that he would need to pull the toilet and use the “big” snake. I said ok and asked for an estimate. He went out to his truck, wrote the estimate up and explained to us it would be $1,827 to rectify the problem.
I was thinking a few hundred dollars and said so to him. He explained to me that I had no basement door so he would have to carry the equipment down the steps and he would need help doing so. He would have to lay drop clothes and would need to pull the toilet. He would then snake the line, reset the toilet, clean up and carry all the equipment back up the steps.
I felt that the quote was ridiculous so I called a second plumber. He came out looked things over and found a clean out trap under my deck, the Gillece plumber never even looked. The second plumber said at worst, I would need to cut a hole in the deck, so he could access the trap. But, he thought he could pull the toilet and snake it free, which he did.
All in all, the second plumber was at my house for about 1 hr". Total charges to pull the toilet, free the blockage and reseat the toilet was $179 total/. That was $1652 cheaper than Gillece?.
I must point out that Gillece did not charge me for their feeble attempt of the repair and the ridiculous estimate|. However, I feel that they did not deal with me in a fair manner and tried take advantage of the situation". I will never do business with them again and will share with friends the experience|. I heard they we cheats but, I thought it was just talk,. I can supply the names an written estimate if necessary'. Thanks, al
12944dc
 Comments (10) |
| 1. Written by laughable if it wasnt so horri on April 27, 2012 from pittsburgh, pennsylvania, US I just had a guy from gilece over for an estimate on a clogged drain. I like to shop around and until getting this estimate I was concerned that the $1900 i was quoted for a full line replacement was as exhorbitant an amount as I would see. The ludacris $6,900 estimate from gilese proved me wrong. That outfit goes well beyond 'rip-off' to unconscionable..... |
| 2. Written by no fool on March 7, 2012 from baden, pennsylvania, US i called gilleece to,for a backed up sewer drain. Are you ready for there quote to replace a buried sewer trap,that was only 5ft from top of basement floor, $9400.00. did it myself with 2 1/2 hrs of digging to locate trap and 45minutes replacing it, for a total of $73.00 in parts,what a way to save $9327.00. boy am I in the wrong profession, |
| 3. Written by YFE on March 6, 2012 from pittsburgh, pennsylvania, US Equitable Heating Got me too! |
| 4. Written by You just have to give it to Gi on March 2, 2012 from pittsburgh, pennsylvania, US Gota just had it to him. He always wins, and that bird must eat alot too. All you want to be him, he probably lives in a castle, drives a benz or bently, eats steak and lobster every day on your dime because he is the man and YOU need Gillece.Any one who can be on a bus all round town and on every tv station and billboard has to be doing something right. Come out west to Calf, and we will show you high prices, plumbers out here make Gillece look like an Alterboy! Power to Gillece and his Linchmen! |
| 5. Written by screwedbygibson on February 26, 2012 from butler, pennsylvania, US we can only hope he goes under...should be in jail |
| 6. Written by Anonymous on February 26, 2012 from pittsburgh, pennsylvania, US Rumor has it Gillece isn't doing too well and their days are numbered. |
| 7. Written by Brian on February 19, 2012 from pittsburgh, pennsylvania, US I called Gillece last night because my main sewer line would not drain. The guy they sent (Joe) was nice, sent 6 lengths of wire down the pipe and couldn't unclog it. Called for a supervisor. They had a guy get into an accident a man down and couldn't get the scope until this morning. Guy came in and scoped the drain, managed to get 32.5' out of the clean-out and couldn't go any further because of the roots. He said that the pipes being clay, and the roots being so thick that even having a cutter in there would probably shatter the pipe. Since the tree is on borough property between curb and sidewalk suggested that I check with the Sewer Authority, Borough and Insurance carrier. I didn't pay anything for the snake or scope. The guys were nice albeit waiting for 4hrs to get the snake guy there and the scoper being scheduled for 8 and showing at 8:45 is a bit disheartening overall not bad. Estimate to replace pipe (this is a ballpark assuming that nobody helps pay for anything and them having to replace 40' clay pipe, dig up street, sidewalk, stairs was "20K") I only owe $22k for my house. |
| 8. Written by Internet User 29016 on February 14, 2012 from pittsburgh, pennsylvania, US At least you got away. Some people are not so lucky. Now go and write a bad review anywhere you can. Tell your neighbors, tell all! |
| 9. Written by LOUDMOUTH on February 11, 2012 from enosburg falls, vermont, US SEE GELLECE......CALL THE POLICE!!! YOU'VE BEEN ROBBED |
| 10. Written by screwedbygibson on February 8, 2012 from butler, pennsylvania, US get fleeced.....call gillece |
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