Gillece - Customer Service Pledge to You

Issue not resolved
Dec 04, 2012
review #364663

Gillece Services works hard to make sure all of our staff is friendly, courteous and helpful to all of our customers. Gillece will always strive to make sure no issue is unresolved, large or small. We even would encourage all of our non-customers who continue to post negative, incorrect and defamatory remarks online to contact us so that we can help resolve your issues.

Focusing on you, the customer, Gillece Services knows that the Plumbing, Heating, Cooling and Electrical systems that we serve are at the very heart of your home. When you need service, you need an experienced, reputable and reliable company that delivers on its promises. Our customers' needs come first!

Our Pledge To You:

Competent, Courteous Technicians

Up-Front, No-Hassle Pricing Options

Respect For Your Home and Family

Job Done Right, The First Time!

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Gilleces Pledge to You:

Jan 09, 2013 Pittsburgh, Pennsylvania

1 - Incompetent, 2-week trained "Technicians" to sale you things you don't need
2 - We offer financing options, which you will need because our repairs are in the thousands
3 - Respect for you wallet
4 - Job will not be done right the First Time!

0 0 Reply
Give me a break

Jan 06, 2013 Cranberry Twp, Pennsylvania

Gillece - do you really believe that random people who have not had any experiences or contact with your company are coming on here posting "incorrect and defamatory remarks online"? Get real! These aren't so called "non-customers", you've actually ripped off, scammed, harmed, and angered this many ACTUAL customers. There's something wrong, horribly horribly wrong with a LOCAL company when you have this many complaints online. A national or worldwide company maybe I could see you pis*sing off a few hundred or thousand people, but you're just in the Pittsburgh area and look at how many UNHAPPY, ANGRY (now ex) customers you have. What Tom should (but will never) do is take a few steps back, actually read the complaints he receives and make necessary changes and take the necessary steps to resolve them - not pay someone to come on this site and continuously spam with this mindless babble. But Tom will never do what is OBVIOUS and what he should do because he doesn't give a *** and we all know this.

0 0 Reply
spam

Dec 14, 2012

@ gillece services..
i will stop the bashing IF you answer some questions..

1-why do you think this is the place to post your ***,,ie-evaporative coolers,the laughable sulfric acid post,the heat exchanger post,and all the other spam posts
2-WHO is PAYING you to post this *** ( TOM ? )
3-THIS SITE IS FOR COMPLAINTS..NOT FOR YOUR COPY AND PASTED DRIVEL..
4-there are us who want to keep the truth out there- NOT BURIED BY YOUR SPAMMING POSTS
5-your reply is welcome

0 0 Reply
HEYYYY...

Dec 05, 2012

How come this Gillece post comes from Newport Beach, Ca? Do you think we can't read?? Did someone call Gillece to have a $99 furnace repair to Newport or Huntington Beach?

0 0 Reply
GiIleceServices

Dec 04, 2012

"We even would encourage all of our non-customers who continue to post negative, incorrect and defamatory remarks online to contact us so that we can help resolve your issues." Go f yourselves, GILLECE. 99% of the complaints on here ARE FROM ACTUAL (now former) customers. Don't sit there and think for one second that most of the people on here aren't all too familiar with your "services" Incorrect remarks? Are you kidding us? Take a look at yourselves, you people are HORRIBLE and you RIP PEOPLE OFF. Low life scumbags!

0 0 Reply

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