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Gillece Complaints and Reviews

Testimonial

  • Jan 21
  • Repairs
  • Heater Repair
  • 39

My heater stopped working on a bitter and cold weekend evening. A Gillece Service Technician quickly arrived at night. Ours was old and the technician showed me all the damage that needed to be replaced. It would be more cost effective for a new one. Because of the bitter cold conditions, he was on the phone with a manager who came out that night and by mid-morning, we were warm again! Jeff... Read more

Testimonial

  • Dec 06, 2014
  • Repairs
  • Repair
  • 11

Ron is one of the most caring, professional, and knowledgeable service professionals I have ever dealt with. He went above and beyond at our service both day and night. I would highly recommend Ron in the future. He came to our house personally today to make sure the job was to our satisfaction. He even made a special trip to get a part for our furnace so the job could be completed that... Read more

Testimonial

  • Oct 17, 2014
  • Repairs
  • Repair
  • 7

Keith was wonderful. He was quick to arrive, was courteous, pleasant, didn’t mind the dog in the home with him, did the work efficiently, double checked his work and left the area clean and tidy. I was extremely happy with this experience. Allison F. of North Versailles Read more

Gillece's reply to:

  • Mar 23
  • Repairs
  • Pittsburgh, Pennsylvania
  • Water Heater
  • 1
  • 1
  • 161
  • REVIEW RATING 5/5

Gillece appreciates your feedback as we want to provide a first-rate customer service experience. All of our Plumbers, Electricians and HVAC Service Technicians have extensive knowledge of the latest trends and technology as well as years of experience in the industry. Our Technicians also undergo customer-service training so they can successfully communicate with you about what works best for... Read more

Was this review helpful? 8 0
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Gillece's reply to:

  • Mar 23
  • Repairs
  • Cincinnati, Ohio
  • Water Heater Repair
  • 1
  • 1
  • 108
  • REVIEW RATING 5/5

Gillece thanks you for your comments. We want you to have an outstanding experience and will do what it takes to continue to improve in the future. Our company was built on trust, ambition and compassion and we have been proud to serve Pittsburgh homeowners the past 30 years! We want your experience with us to be stress-free which is why we offer up-front, no-hassle prices and friendly financing... Read more

Was this review helpful? 3 0

Gillece's reply to:

  • Mar 16
  • Plumbing
  • Hot Water Tank
  • 108
  • REVIEW RATING 4/5

Thank you for your comments. Gillece appreciates all feedback as we want to provide the best possible customer experience. For over 30 years, Gillece has been helping homeowners in the Pittsburgh area. We expect and accept nothing less than top-notch assistance from our technicians and customer service specialists to make sure that your experience is a positive one. Our Plumbers, HVAC Service... Read more

Was this review helpful? 2 0

Gillece's reply to:

  • Mar 15
  • Repairs
  • Coraopolis, Pennsylvania
  • Plumbing Services
  • 96
  • REVIEW RATING 4/5

Thank you for comments. Gillece appreciates all feedback as we want to provide the best possible customer experience. You posted your comments anonymously, which makes it challenging for us to determine if you are a real customer. Please contact the Gillece Customer Service team which was ranked #1 in the industry so we can listen to your issue first hand and provide you with timely, quality... Read more

Was this review helpful? 1 1
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Gillece's reply to:

  • Mar 07
  • Repairs
  • Pittsburgh, Pennsylvania
  • Sewer Cleaning
  • 1
  • 1
  • 167
  • REVIEW RATING 5/5

Gillece thanks you for your feedback. We appreciate all comments as they help us provide customers the best possible experience. Gillece has been helping homeowners in the greater Pittsburgh area for over 30 years and we continue to expect our Technicians and Customer Service Specialists to guide you through a stress free and positive experience. Our Plumbers, HVAC Service Technicians and... Read more

Was this review helpful? 4 0

Gillece's reply to:

  • Feb 25
  • Repairs
  • Pittsburgh, Pennsylvania
  • Furnace Repair
  • 164
  • REVIEW RATING 4/5

Gillece appreciates your feedback as we want to provide first-rate customer experience. We want to listen to your issue first hand and provide you with timely, quality service, but since you posted your comments anonymously, it makes it challenging for us to determine if you are a real customer. Please contact the Gillece Customer Service team, which was ranked #1 in the industry, so we can... Read more

Was this review helpful? 0 2

Gillece's reply to:

  • Feb 23
  • Repairs
  • Pittsburgh, Pennsylvania
  • Plumbing Services
  • 31
  • REVIEW RATING 4/5

We appreciate your feedback. Gillece wants to make sure that you have the finest possible customer experience with us. Although your comments were posted anonymously, which makes it difficult for us to determine if you are a real customer, we want to handle your issue and provide you with effective and efficient service. Please contact the industry ranked #1 customer service team at... Read more

Was this review helpful? 3 0

Gillece's reply to:

  • Feb 21
  • Repairs
  • West Mifflin, Pennsylvania
  • Plumbing Services
  • 113
  • REVIEW RATING 4/5

Gillece appreciates your feedback as we want to provide a first-rate customer experience. We expect and accept nothing less than top-notch assistance from our technicians and customer service specialists to make sure that your experience is a positive one. We are committed to service, which is why we provide flexible scheduling by being fully staffed with office and field personnel seven days a... Read more

Was this review helpful? 0 0

Gillece's reply to:

  • Feb 18
  • Repairs
  • Pittsburgh, Pennsylvania
  • Plumbing Services
  • 126
  • REVIEW RATING 4/5

Thank you for your feedback. Gillece wants to provide first-rate customer experience, so we greatly appreciate your comments. We want to provide you with quality service, but since you posted your comments anonymously, it is challenging for us to determine if you are a real customer. We would appreciate if you contact the Gillece Customer Service team, which was ranked #1, in the industry so... Read more

Was this review helpful? 2 0

Gillece's reply to:

  • Feb 18
  • Repairs
  • Washington, Pennsylvania
  • Furnace
  • 116
  • REVIEW RATING 4/5

Gillece thanks you for your comments. We appreciate all feedback because we want you to have an outstanding experience and will do what it takes to continue to improve in the future. Since you posted your comments anonymously, it makes it difficult for us to determine if you are a real customer. In order to have your issue listened to first hand and be provided with timely, quality service, we... Read more

Was this review helpful? 1 0
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